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A hassle-free service, Insta360 will replace the damaged product and cover the shipping costs both ways. Pay a nominal replacement fee of  US$34.99 each time to use the service and enjoy X5 that is delivered quickly without breaking the pocket. This service is only available for customers who have purchased a genuine Insta360 X5 but have not activated it, or if it was activated less than 30 days ago. Official genuine Insta360 X5 refers to X5 camera purchased from Insta360 official channels or offical authorized agent channels. Note that if the returned the device is without the battery, the Insta360 service center will replace the device only. And if the returned device is with the battery, the Insta360 service center will replace the device and the battery.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGLOBAL 2-YEAR REPLACEMENT WARRANTY: Enjoy added confidence with worldwide coverage for up to two years. 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From sending your device for service to receiving your replacement, the process is designed to be simple, convenient, and hassle-free.\u003c\/li\u003e\n\u003cli\u003ePROFESSIONAL GLOBAL CUSTOMER SUPPORT: Access dedicated Insta360 support from experienced specialists around the world. Whether you need assistance with warranty claims, replacement services, or product-related questions, expert help is available to guide you through the process and get you back to capturing your favorite moments quickly.\u003c\/li\u003e\n\u003cli\u003eON-LINE BENEFITS AND SERVICE INQUIRY: Access product and service information on-line anywhere, anytime. 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This service is only available for customers who have purchased a genuine Insta360 Go Ultra but have not activated it, or if it was activated less than 30 days ago. Official genuine Insta360 Go Ultra refers to Go Ultra camera purchased from Insta360 official channels or offical authorized agent channels.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGLOBAL 2-YEAR REPLACEMENT WARRANTY: Enjoy added confidence with worldwide coverage for up to two years. Whether you're capturing adventures at home or traveling abroad, your device is backed by a reliable replacement warranty designed to keep you shooting with minimal interruption.\u003c\/li\u003e\n\u003cli\u003eCOMPREHENSIVE DEVICE PROTECTION: Support your Insta360 Go Ultra against a wide range of unexpected incidents and covered issues. 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